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Corresponding with us by email

We use GSuite to process emails. Google uses encryption to protect data in transit and at rest. Data in transit to G Suite is protected using HTTPS, which is activated by default for all users.
GSuite and Google Cloud Platform services encrypt customer content stored at rest, without any action required from customers, using one or more encryption mechanisms. If your email service does not support TLS, you should be aware that any emails we send or receive may not be protected in transit.

We will also monitor any emails sent to us, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law.

Access to our email is protected by a 2 step verification process and our system warns us if an unidentified device tries to access a particular inbox..

Corresponding with us by Social Media

If you send us a private or direct message via social media the message will be stored for three months. It will not be shared with any other organisations.

Information we receive from other sources

-Visitors to our website When someone visits this site we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it. We may have access to geolocation data as indicated by your IP address. We collect and process IP addresses of all devices where some of our services are made available on such as our live chat. Collecting and processing your geo-location data refers to mobile devices as well as computers.

-Use of Cookies You can read more about how we use Cookies on out Cookies Page. This explains how we collect information about you. We will use your information collected from this website to personalise your repeat visits to our website. You can choose to accept or decline cookies.
Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. For further information visit www.aboutcookies.org or www.allaboutcookies.org.

Where we store your personal data

The data we collect from you will be stored within our cloud CRM system and / or our email campaign system.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Use of data Processors

All our data processors are able to demonstrate compliance with data protection laws. The GDPR does not require EU personal data to stay in the EU, nor does it place any new restrictions on transfers of personal data outside the EU.
Where data does reside outside of the EU we are protected by the EU-U.S Privacy shield program. This means processors we use are deemed adequate by the European Commission meaning they are recognised secured mechanisms to comply with EU data protection requirements when transferring personal data from the European Union to the United States.

G Suite

Google uses encryption to protect data in transit and at rest. Data in transit to G Suite is protected using HTTPS, which is activated by default for all users. G Suite and Google Cloud Platform services encrypt customer content stored at rest, without any action required from customers, using one or more encryption mechanisms.

Access to personal information

Edward James Associates tries to be as open as it can be in terms of giving people access to their personal information.You have the right to request a copy of the information we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the following address. The Data Controller, Edward James Associates, Amphion House, Picket Piece Hampshire UK SP11 6LU

Links to other websites

This privacy notice does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.

Changes to this privacy notice

We keep our privacy notice under regular review. This privacy notice was last updated May 2018

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